Safety
Carpool safety
Most shared rides go smoothly. These habits keep it that way, for riders and for drivers.
Before you travel
- Speak to the driver or rider by phone before the day.
- Agree the pickup point, time, price and payment method.
- Send the listing and your plans to a friend or family member.
- Pick a busy public pickup point rather than a home address.
At pickup and on the road
- Check the vehicle type, model and number plate match the listing.
- Wear a seat belt, or a helmet on a bike.
- Share your live location with someone you trust.
- If anything feels wrong, don't get in. Cancelling is always fine.
Emergency numbers
- India112
- United States911
- United Kingdom999 (or 112)
- Canada911
For a printable list, read our carpool safety checklist.